110% Guarantee
110% Money back guarantee. We mean it.
At Viking Coffee Co. our goal is to design, test, and roast and bring to market the highest quality, premium small batch coffee products in the world. Okay, I know what you’re thinking “But, a LOT of companies say that. What makes you different?” The difference is at Viking Coffee we stand behind our products, our mission, and our customers.
We want the best coffee and products; we drink the same coffees that we sell to our customers because we love them! We believe you will love them too! So much so, that after you try Viking Coffee Co, we bet you won’t buy from anywhere else again. After you’ve experienced opening one of our bags, taking that first sip, engaging with our customer service team, and enjoying our informative and entertaining emails why the hell would you go with mediocre coffee ever again?!
We are so confident that you’ll love our product that we offer a 110% no questions, no hassle, iron clad satisfaction guarantee. So that means: If you purchase our products and believe that it isn’t the freshest coffee, high quality coffee, and product you’ve ever had contact us to return the product for a full refund + 10% of the purchase price. (Minus the shipping cost.)
No other company stands behind their coffee and products like we do. Why do we do this? Try the coffee and find out.
If you are ever, for some reason, dissatisfied; contact us to return your product within 30 days of your purchase. We do ask for pictures of damaged items, especially mugs, so we can send a replacement out ASAP and we do ask for you to cover shipping costs on all return items. Our guarantee is applicable to purchases made on www.vikingcoffeeco.com only.
All retail purchases will be handled by that store or shops return policy.