110% Guarantee
110% Money back guarantee. We mean it.
At Viking Coffee Co., our mission is to craft, roast, and deliver the highest quality, premium small batch coffee in the world. You might think, "But, don't all companies claim that?" What sets us apart is our unwavering commitment to our products, our mission, and most importantly, to you, our customer.
We drink what we sell because we love it, and we're confident you will too. Once you've experienced the aroma of our freshly opened bags, the taste of that first sip, our exceptional customer service, and our engaging emails, why would you ever settle for anything less?
Our 110% Guarantee:
We're so confident in the quality of our coffee that we offer an 110% Satisfaction Guarantee. Here's how it works:
- 100% Refund: If you're not completely satisfied with the freshness, quality, or taste of our coffee, simply return it within 30 days of purchase for a full refund of your product purchase price.
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Extra 10%: On top of your full refund, we'll give you an additional 10% of the product's cost as a gesture of our commitment to your satisfaction.
How to Claim Your Guarantee:
Contact Us:
Reach out to our customer service team within 30 days of your purchase.
You will be responsible for the return shipping costs.
Refund: Once we receive your return, we'll process your refund plus the extra 10% directly to your original payment method.
Important Notes:
- This guarantee applies only to purchases made directly from www.vikingcoffeeco.com.
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For retail purchases, please refer to the return policy of the store where you made your purchase.
Why We Offer This Guarantee: We stand behind our coffee like no other company because we believe in its quality. Try Viking Coffee Co. and see for yourself why we're so confident.
If for any reason you're not happy, we want to make it right. Because at Viking Coffee Co., our customers are part of our adventure, and we strive for nothing less than your complete satisfaction.